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    39 jobs - Page 1 of 3 (0.04 seconds)
    Cvent
    |
    Gurgaon, Haryana
    - 10d ago
    Manager. Workforce Management (WFM). Cvent, Inc. (www.cvent.com) is the market leader in web based event... training. departments involvement as required. Maintain current and accurate agent group inventory and...
    Sutherland Global Services
    |
    Mumbai, Maharashtra
    - 1d ago
    Specialist. WFM Scheduling. We are a group of driven and hard working individuals. If you are looking to... Continually educate the organization on the fundamental aspects and impact of WFM. Keep things running...
    BT Group
    |
    Gurgaon, Haryana
    - 6d ago
    Purpose Of Role. Understand the key drivers of customer satisfaction and research findings to deliver service excellence on an ongoing basis. Key Responsibilities. Establish, lead ...
    NICE
    |
    Bangalore, Karnataka
    - 11d ago
    NICE NOC is a global group located in Bangalore, India and supporting all NIM, NPM, WFM installations for global clients. The NOC engineer will monitor, triage, and resolve proactive alarms...
    ITForte Staffing Services Private Ltd
    |
    Noida, Uttar Pradesh +2 locations
    - 6d ago
    Programming of call center IVR, call flows, VDNs, vectors. Familiarity of Avaya reporting adjuncts CMS, IQ, and ANAV. Familiarity with WFM and Call Recording solutions from an integration...
    BT Group
    |
    Gurgaon, Haryana
    - 7d ago
    Should function as the Genesys Subject Matter Expert (SME) for majority of Genesys Suite components (CIM, SIP, Routing GVP, WFM, MIS. PULSE and CCA Crystal and e Services etc.). Shall be...
    ITForte Staffing Services Private Ltd
    |
    Hyderabad, Telangana
    - 6d ago
    Assist with designing and implementing new call center groups. Provide support and assist with day to... Skills & Experience. Extensive working knowledge of Workforce Management (WFM) applications and tools...
    Sutherland Global Services
    |
    Navi Mumbai, Maharashtra
    - 1d ago
    WFM. We are a group of hard working and forward thinking individuals. If you are looking to build a... Be attentive to details. Be willing to work in night shifts. Have basic knowledge in WFM concepts...
    Sutherland Global Services
    |
    Bangalore, Karnataka
    - 1d ago
    Scheduling. We are a group of driven and hard working individuals. If you are looking to build a... Continually educate the organization on the fundamental aspects and impact of WFM. Keep things running...
    Sutherland Global Services
    |
    Navi Mumbai, Maharashtra
    - 1d ago
    Sutherland is seeking a strategic thinking and analytical person to join us as Lead. WFM. We are a group... We are a group of hard working and forward thinking individuals. If you are looking to build a...
    Sutherland Global Services
    |
    Chennai, Tamil Nadu
    - 1d ago
    Specialist. Operations. RTA. We are a group of driven and hard working individuals. If you are looking... Be customer oriented in managing communications and issues. Have good knowledge of WFM tools like Avaya...
    Wns Global Services Private Limited
    |
    Mumbai, Maharashtra
    - 8d ago
    Job Description WFM Lead for Utilities Vertical Mumbai Responsible for delivering Forecasting Planning Scheduling MIS Minimum 7 years of Experience Relevant 5 years Should be from BPO industry...
    Accenture Solutions Pvt Ltd
    |
    Delhi
    - 12d ago
    Needs to work collaboratively with the group to ensure that service levels are met and proper staffing... WFM will calibrate with client capacity planning teams to lock on short term forecasts (weekly) and long...