Digitex Web IT Solutions Pvt Ltd
5d ago
source : Shine

Job Role of Technician

Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, minutes, VOIP and more.

Deliver service and support to end- users using and operating automated call distribution phone software, via remote connection or over the Internet.

Accurately process and record call using a computer and designated tracking software.

Multi- tasking capabilities

Giving connection to agent Qualification

Sound Knowledge on hardware and new technologies

ITI / technical or Equivalent degree

2- 5 years of experience as technician in outbound BPO.

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