Job Summary : Senior Technical Engineer In this role, you will be working as part of core technical team which provides excellent technical support and training to all Tekla Structures customers across India.
You will be collaborating with service, development & sales team to address customer requirements and establish the customer satisfaction.
ï Need to provide technical support for concrete & precast configuration of Tekla Structures. ï Need to provide onsite / online training to new users & advanced users.
Assist with preparing training materials. >
Need to handle software implementation for new customers and to existing customers on new projects. ï Need to identify the cause of the problems expressed by the customer in software handling, customized outputs and proposing the suitable solutions independently for all the technical questions.
ï Need to involve actively in validating the new features, extensions & new versions and play a role to customize the software to offer the local requirements that suits Indian customers.
ï Need to provide consultancy services to customers regarding best practices & work flows, either by visiting customers at their premise or through online sessions.
ï Able to identify & convey customer and industry requirements to our developmen1t team to build our software strongly.
153; experience in cast in situ / precast detailing & designing. â¢ Have 7 to 10 Yearsâ experience in Tekla Structures.
â¢ Strong exposure in pre cast detailing and design practices. â¢ Ability to collaborate with other teams and communicate fluently.
¢ Ability to study tasks thoroughly and take them to completion â¢ Experience in software development or API programming for Tekla Structures.
¢ Ability to get along with people from different cultures and backgrounds â¢ Multi-language skills. â¢ Not having concerns for travel with in India / Other countries as and when business requires. #LinkedIn #LI-POST