This role will be responsible for Billing of Global Wholesale Business (FLAG) and the role requires close coordination with Cross Functional Teams which includes Sales, Sales Support, Provisioning, IT, Accounts and most importantly with customers across the globe.
Duties & Responsibilities
Billing of all ROU Contracts
O&M billing including annual O&M, CRUA based billing, one off billing based on actual cost
Lease / IP Invoicing as per agreement.
Proper maintenance of Contract documentation.
Responsible for Revenue Assurance activities to check invoicing of all services that are getting provisioned.
Responsible for providing billing / contract related information to various stake-holders as per requirement.
Responsible for SAP development related activities as per requirement.
Tracking of Sales in Pipeline to forecast the expected invoicing
Various other activities and MISs
Correct, complete and timely billing (including credit notes) of the various service provided,
Confirmation from customer for acceptance of invoices and resolution of disputes, if any;
Proper maintenance of documents like SOF, Handover Letter, Agreements, etc. related to IRU & O&M.;
Proper understanding of the contracts entered and to carryout invoicing as per the agreement.
Preparation of various MIS reports required by management for review of billing position.
Work closely with Sales, Provisioning & IT teams to assist in the ongoing development of billing systems & processes to improve efficiency & accuracy of billing & the availability of revenue related analysis.
Co-ordination with Sales, Sales Support for timely resolution of billing disputes;
Preparation of various MISes to check controls of receipt of order forms vis-à-vis actual handover of circuits.
Co-ordination with auditors / accounts team for resolution of audit queries relating to contract management.
Key Performance Indicators
Ensure Correct, complete and timely Billing including timely dispatch of invoices (hard / soft copy) to customer.
Ensure timely resolution of billing related disputes.
Ensure timely delivery of various reports required by Management for review of Billing
Ensure satisfactory resolution of audit queries and any other external agency.
Educational / Academic Qualification
CA / ICWA / MBA (Finance)
Skills and Experience
Billing, AR and Revenue Responsibility
Excellent Accounting Skills
Hands-on style, ability to operate in small teams
Problem Solving and Decision-making Skills
Excellent English Communications Skills
Excellent analytical presentation skills in MS Excel
SAP / MS Office Exposure
Telecom Billing Experience
Total of around 15 years of Experience
Seawoods, Navi Mumbai