Water Purifier Technician - Chennai
Eureka Forbes Ltd
Velachery, Chennai, India
5d ago
source : Aasaanjobs

Maintaining 6 Calls / Visits Per Day Productivity85% Attendance to be maintained per month Attend Customer Service Request Complaint minimum 85% to be completed by same day Documentation of all activities on the field as per the company process To raise the bill as per MRP of spares and ensure the payment collected from customers are submitted to BP same dayRenew Annual Maintenance Contract from In-Warranty & In Contract customer 30 days prior to the end date of Warranty / ContractFollow up with a customer who has not renewed Annual Maintenance Contract (AMC) and renew the same and update feedback in case AMC is not taken Update customer feedback in mobile app.

or in SRAF / History card as the case applicable Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customerTo complete the activity in Mobile after job completion.

For spares requirement also, Technician has to raise indentReport to BP office in the evening and submit tool kit with spares and documents to BP including defective sparesDrop door lock card at the door in case if the customer is not at home during any visit Velachery, ChennaiAnna Nagar, ChennaiPorur, ChennaiKolathur, ChennaiAmbattur, ChennaiTondiarpet, ChennaiVillivakkam, ChennaiTambaram, ChennaiChoolaimedu, ChennaiTeynampet, ChennaiMylapore, ChennaiSaidapet, ChennaiPoonamallee, ChennaiThiruvanmiyur, ChennaiTriplicane, ChennaiMangadu, ChennaiRamapuram, ChennaiNanganallur, ChennaiManali, ChennaiKovilambakkam, ChennaiAmbattur, ChennaiOld Pallavaram, Chennai

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