Operations Manager
OYO Rooms
Delhi , India
3d ago
source : Cutshort
  • Leading the Operational efficiency of the business in the hub in every way and continuously exploring ways to improve the processes -Taking the ownership and driving the metrics of customer experience percentage delight, percentage unhappy-Rigorous monitoring and performance management of the operations and transformation teams-Running projects in the hub to deliver superior consumer experienceGuiding the transformation team to ensure a seamless and effective elevation of the properties to OYO standards in the least possible timeEngaging with different stakeholders remotely vendors, property owners, local and central cross functional teams to deliver the best operational excellence -Driving initiatives to increase the overall SRNs in the hubTake and drive decisions across offline demand, Supply, CX with the right balance-Should have excellent communication and leadership skills to work in a dynamic environment.
  • Driving Bharat KAMs to manage owner relationship remotely Skills : - Operations, Vendor Management, Logistics, Supply Chain Management (SCM) and Fulfillment

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