Senior Manager Operations
Bangalore, Karnataka, IN
15d ago
source : Instahyre

Roles and Responsibilities :

  • Detail out the Porter's offerings to the clients and understand their requirements by Managing key accounts
  • Work closely with the Operations team to make sure that project's operations run smoothly
  • Take ownership and execute all client operations to ensure client satisfaction - Maintain a long lasting relationship with the client
  • Maintain target levels of reliability by working with POCs & operations team
  • Maintain understanding of the dynamics in client's business to sense threats & opportunities early.
  • Identify new requirements to be converted into products depending on client feedback
  • Over a period of time, develop contacts in the industry to be able to generate leads independently
  • Skills Required :

  • Excellent English & Hindi language proficiency
  • Positive and professional demeanor
  • Sales Skills :
  • Strong persuasive skills using information at hand and logical arguments
  • Strong negotiating skills
  • Ability to seal the deal
  • Strong network in logistics / related industry preferred
  • Inquisitiveness to understand the problem / assignment and obtain necessary learning before setting on to work
  • Highly performance driven and smart
  • Zero tolerance for issues - Must be a perfectionist
  • 3-4 years of experience in Operations or related role
  • Apply
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