Function / Department : Operations
Division : Branch Office
Job Purpose :
The position is responsible for implementing the processes necessary for ensuring the files of students are submitted with accuracy and within the stipulated timelines and the files lodging targets are achieved
Key Accountabilities :
The position is responsible for :
Accuracy of data and documents submitted
Timely Fees payment
Timely GIC payment
Timely medical appointments
Timely submission of files
Other Tasks & Activities :
The Tasks & Activities performed by the position holder to achieve assigned accountabilities are as follows :
Collate on daily basis the files allocated by the Filing Manager
Arranging the necessary documents required to complete the file (GIC Account opening documents,
Regular follow up with the students to ensure payment of fees by the students by the stipulated timeframe / deadline (shared responsibility with Counsellor)
Co-ordinate with the Counsellor for cases where fees fees is pending for more than
Co-ordinate with the students to Ensure timely and accurate availability of documents and information (required by Manager Filing for issue of swift copy / telegraphic transfer receipts / Fees receipts, confirmation or letter of acceptance are issued by the Admitting college or University
Co-ordinate and follow up with students to ensure timely GIC payment by the student (shared responsibility with ten counsellor)
Manage the medical appointments of the students and follow up with students to ensure timely completion of medicals for students
Handing of checklist to students and explaining the same to students in details (checklist of documents required for Filling)
Daily collation and reporting of the pending documents status
Co-ordinate and follow up with the students for timely sign off by students of their complete files
Daily collation and reporting of file lodging status with the Filing Manager
To ensure 100% accuracy in the information provided in the Main Application Forms and validation of the same
Daily, Weekly, Monthly Reporting of filing data 
