Senior Program Architect
11d ago
source : Shine

We are looking for an experienced architect to join our team and help our customers achieve transformational business success through technology.

As a Program Architect, you will be embedded with a customer as a full time technology advisor, giving strategic, enterprise-

level advice across the Salesforce Customer Success Platform.

Your Impact

Through our extended onboarding program of formal certifications and internal training, you will become a trusted Salesforce expert delivering amazing customer satisfaction.

As a successful Program Architect, you will :

  • Become a trusted technology advisor to Asia s most significant organisations
  • Develop strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members
  • Build and apply best practices, lend expertise around enterprise architecture, delivery governance, change management and application lifecycle management
  • Guide roadmaps and program vision with leading-edge industry and technology drivers and innovations
  • Advise, mentor, educate and influence diverse teams including customer and partner resources
  • Build relationships with partners internal and external, contributing to broader goals beyond the scope of your current engagement
  • Grow the Advisory Services practice by leading strategic initiatives to develop the consulting practice and build reusable frameworks
  • Basic Requirements

  • A passion for transforming businesses through technology
  • Ability to understand and be responsive to customer needs and to advocate for customer success
  • Extensive experience defining and delivering enterprise solutions for a major software domain (e.g. CRM, ERP, HR)
  • Ability to work independently and as part of a distributed team and a willingness to take ownership of problems
  • Excellent interpersonal and communications skills
  • Proven ability to rapidly learn new technologies
  • Strong presentation and facilitation skills
  • Bachelor s degree in a technical field, or equivalent combination of education, training & experience
  • Step 2
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