Work with India COO to manage logistics issues for inbound and domestic shipment, transportation, distribution network, warehousing, customs and related issues.
Area of responsibility include all phases of transportation : shipment planning and execution, order control, documentation, carrier selection, freight negotiation, transportation claims, distribution center / warehouse performance and other support functions.
Work closely with the Sales and Project Management team to ensure on-time and damage free delivery. May need to carry out customer service function from time to time and ensure customer satisfactions objectives are achieved.
Strategically manage all Logistics operation processes consistently and track multiple projects throughout the process to ensure the timely and accurate completion and to monitor job cost
Take a strategic role in all processes relating to Logistics function, ensuring lines of communication and procedures are in place for Steelcase’s ability to meet and / or exceed customer expectation
Maintain overall operations checklist, target dates, ship dates for product, keying or tagging requirements and services time frame requirements.
Liason with external logistics operators on service and price. Ensure timely clearance of cargo / shipments.
Quality of delivery & handling, no damages.
Commercially sound, good knowledge of Insurance, regulations, documentation
Warehousing systems & processes.
Provide monthly reports to monitor performance against measures.
Coordinate weekly operations status meeting
Conduct meeting and briefing sessions as required to impart knowledge, integrate team-working, access overall sales performance and updates
Excellent organization skills
Ability to be assertive and lead multiple projects
Strong communication and interpersonal skills oral & written
Ability to work independently and handle multiple task
Ability to read and interpreted installation and contract drawings
Strong system furniture product knowledge will be an added advantage
Ability to complete tasks and job functions whenever possible when oversees
Positive and upbeat attitude, professional appearance
THE CANDIDATE :
At least 12-15 years of related Logistics & Supply chain coordination / supervision in related to project site work / office furniture / interiors design.
preferably in office furniture or related industry)
Specialization expertise in IMPEX & preferred MBA in Supply chain