The Lead Bartender reports to F+B leadership team and works in a team environment with other F+B professionals, including bartenders, servers, dishwashers, cooks and chefs.
It is critical the person in this position possess a strong background in advanced bartending techniques, have a patient coaching leadership style, demonstrate a natural ability to manage time and hold a second-to-none knowledge of beverages and cocktails.
The Lead Bartender will be responsible for developing the bar team to create memorable guest experiences. They will be responsible for the timely and friendly delivery of food and drinks.
In depth menu knowledge is necessary to ensure safe service to guests with allergies and restrictions. The Lead Bartender will assist in facilitating ongoing beverage tasting and training for the bar team to allow them to expand their knowledge of beer, wine and spirits.
The Lead Bartender will have the opportunity to collaborate on seasonal beverage menus. We put an emphasis on treating all of our team members just like we treat our guests- giving a smile, a helping hand and a willingness to jump in to assist in any situation.
The person in this role will also actively develop trusting and transparent relationships with their peers and other associates of the hotel.
As a team member within Aparium Hotel Group, they will work with a phenomenal group of peers who insist that each other are collaborative, humble, experienced and open-minded no egos are allowed. WHAT YOU WILL DO
Uphold and model the company’s principles of People, Place and Character by being proud of who you are, where you come from and who we serve
Serve as the boots on the ground point person for Bar service, answering staff questions, relaying needs, assisting where needed, etc.
Collaborate with Food + Beverage leadership on initiatives surrounding the Bar program
Assist in keeping the Bar Master Class curriculum up-to-date
Organize and facilitate training for new Bar team members
Be collaborative with your co-workers and leaders and use your intuition to fix things when you know they are not right or could be better
Be a storyteller of the history of Hewing Hotel and share our translocal hospitality efforts about our local collaborators and partners
Assist in facilitating daily line ups and staff meetings to further develop ideas and objectives with the team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
Assist in all aspects of the F+B guest experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked and executing requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary
Share your extensive knowledge of the beverage world with the F+B staff and guests, using your product knowledge to enhance their experience with add-ons, always striving to know more through constant study of your craft
Work in an organized and clean fashion, with the utmost respect for your guests, peers, equipment and workspace to create lasting impressions and strong relationships
Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly and legally, utilizing recipes and jiggers to assist in creating consistent cocktails, juices, syrups, and bases
Be accountable for maintaining a working knowledge of the menus, menu ingredients and what is unavailable for the day as well as accurately accounting for all monetary transactions during your shift
Observe conditions of all physical facilities and relay any challenges to the Food + Beverage leadership team to make corrections and improvements as needed
Assist in other areas of the F+B Department as needed, including but not limited to : Rooftop, Lounge, Banquets, Bar and In-Room Dining
WHAT YOU WILL NEED
Passion for the People, Place and Culture of our community, demonstrating a love for restaurants and guest service and sharing that heart
The ability to coach and train team members in a fun, patient and respectful manner
A strong ability to problem solve and to see the big picture as well as the here and now
Strong ability to organize an uphold Bar systems, processes, steps of service, etc.
Minimum of (3) three years experience as a bartender in either a free-standing or hotel restaurant bar preferred
TIPS Alcohol service certification or ability to obtain
Must meet local age requirements in order to serve alcohol
Available to work a flexible schedule to include nights, weekends and holidays
Fluency in English both verbally and written
The ability to stand, walk and negotiate wet tile floor and steps for the entirety of a shift
Fine motor coordination for pouring beverages, decorating cocktails and folding napkins
The ability to lift and / or carry a 30 lb. tray, crate or box regularly
The ability to carry over one's shoulder occasionally
Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
Excellent sight and balance needed for negotiating varied floor surfaces
The ability to handle lit candles and hot fluids (coffee and tea)
The ability to lift, balance and carry up to 25 lbs. to transport beverage goods inventory, equipment, etc.
The ability to lift, balance and carry (with assistance) up to 100 lbs. to transport beverage inventory, equipment, etc.
Must be able to work in extreme temperatures like freezers and kitchens
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees.
We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.