Description
Ensuring good engineering project quality; Maintaining a high level of internal customer satisfaction.
Main Responsibilities :
Assist in security equipment installation, testing, commissioning, and system programming in accordance with BMcD’ s policy and standards locally and through remote coordination
Support project team management with remote installation programming and remote system troubleshooting
Assisting and providing technical support to end users and other departments
System troubleshooting and problem-solving
Conducting on-site client training as needed through Microsoft Teams
Knowledge of security system design, assist in building diagrams using AutoCAD
Maintain high level of knowledge in electronic security concepts
Escalate system troubleshooting to vendor onsite maintenance program tickets as needed.
Support electronic security systems repair, maintenance, and renovation projects of which the design, installation repair and replacement of electronic alarm, access control and video security systems are included in the scope of projects
Assist in exploring, testing, and implementing new security technology to meet the evolving needs of the business
Select, educate, develop, and lead employees in Genetec end user skills
Support facility services projects requiring either design, installation, operation, repair, replacement or monitoring of electronic alarm, access control, video security systems, perimeter intrusion detection, facility management and building management systems
Assist in the completion of facility repair, maintenance, renovation, or expansion projects involving electronic alarm, access control, video security systems, perimeter intrusion
Supervise and manage the activities of integrators and installers to ensure quality of work and deployment schedules are met
Report project status to direct chain of command and internal customers on a periodic and as needed basis
Qualifications
Bachelor's degree in Information Technology, Security Industry certifications, or equivalent coursework in electronics or related field is preferred.
0-5 years or above related working experience in security, electronic or small electronic project implementation and commissioning
Mumbai) (5-10) years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment
Basic IT knowledge in security hardware, network and database
Familiar with security access control system, CCTV and alarm system products / systems is an advantage
Must be willing to work on-site
Candidates have project management experience is an advantage
Experience with Lenel, SPLAN, Commend and Genetec systems is a clear advantage
Good communication and coordination skills
Client service oriented
Quick learner
Mumbai (Bi-lingual English)
Job Engineering