Principal Cloud Systems Engineer
Manhattan Associates
Bangalore
2d ago

Together, we create possibilities that move life and commerce forward. Manhattan Associates is a technology leader in supply chain and omnichannel commerce.

We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our cloud and one-premises solutions and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.

Making an impact every day. We have spent the last 30 years listening, learning and working with our clients to become the most experienced supply chain execution company in the world.

Every day, we help the world’s most innovative manufacturers, retailers and wholesalers push themselves and their industries to solve the unsolvable problems of the past.

Role Responsibilities

  • Responsible for the 24 / 7 operations of a complex SaaS system
  • Partner with QE, Dev, and Ops teams to ensure timely, accurate deployment of code
  • across environments

  • Provides technical leadership to Software Engineers and Systems Engineers
  • Becomes familiar with all dependencies, interfaces and services required by the system
  • Champion operational, supportability, reliability, and performance concerns
  • Estimates and plans own work
  • Becomes the resident expert across multiple areas of the system
  • Evaluates issues with the system and resolves them in a timely manner
  • Ensures proper documentation is completed for all work
  • Responsible for achieving industry standard SLA’s for availability and response time
  • Implements changes to system assuring the changes do not introduce new issues
  • Position Requirements

  • BA or BS degree in Computer Science or related field of experience
  • Minimum of 5 years of Systems Engineering experience
  • 3-5 years of experience providing operational support for mission critical applications
  • Proficient in Python, and shell scripting
  • Proficient in Linux Systems Engineering
  • RHCE or similar certification is preferred
  • Docker experience is highly desired
  • Experience working in a fast paced technology environment
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
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