null In this role, you have the opportunity to Play a role in an initiative that is strongly linked to our mission of improving people's lives while delivering on our business commitments.
You are responsible for + Produce timely and accurate Customer Value Chain Management (DEFOA & Early Life Failure) performance management dashboards (17 Markets, 5 BIUs, 4 Functions) based on reporting rhythm (weekly, bi-weekly, monthly).
Therefore we need to act with high quality to ensure excellent customer experience while minimizing any potential impact.
For this reasons, Commercial DEFOA (Defects on Arrival) is a critical priority to our Operations commitments. We need to reduce the amount of defective on arrival that occur during installation for our customers.
This will be translated into better customer experience, improved brand image, as well as our revenue recognition. To succeed in this role, you should have the following skills and experience + College / Bachelor Degree in Business Administration + Strong aptitude to MS Office applications (PowerPoint, Outlook, Sharepoint, etc) + Strong Excel skills (pivot tables, slicers, basic formulas).
Power Bi, Qlikview is a plus + Must be able to work effectively with minimal supervision + Detailed-oriented + Fluent in English + Self-driven, eager to learn and to challenge status quo