Managing a portfolio of reputable clients, from different sectors ( FMCG giants, E-comm start-ups, Professionals, leading news channels etc).
Establish and maintain regular and appropriate communication with the key contact(s) for the client through meetings, emails, calls.
Ramp up new clients quickly and efficiently - meet requirements and set clear expectations.
Ensure that clients are managed profitably - give strategic advice to support their growth plans.
Grow revenue from existing client relationships - understand client needs / requirements in order to contact with appropriate product / services information
Retain existing clients and manage dispute resolution
Work with dedicated Senior Manager to manage overall client experience
Perform delivery of client strategy in regular Account Review face-to-face presentations
Learning, understanding and advising clients on how to use our technology
Work closely with internal counterparts to lead affiliate initiatives across territories
Work closely with publisher services to identify partnership opportunities to grow our business
Working closely with Analyticsrsquo team to help interpret data and build more effective strategies
Work with other channel counterparts to provide full experience to clients
Plan communication activities for your accountrsquos campaigns
Developing, maintaining, and extending relationships internally and externally
years of digital marketing experience including client service (agency, client or consulting)
Degree in a Marketing field preferred
Competent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPoint
Experience in strong client relationships, reinforced by building trust, advising and upselling
Detailed Digital Marketing Strategy skills (knowledge of key drivers and trends ) ability to be proactive by reading data and coming up with innovative solutions for each client).
Excellent time management and communication skills together with the ability to be flexible and creative.
Web literate (tracking analytics and methods)
You have a passion for digital marketing, innovation & start-up culture.