Project Management/Associate Project Manager /IT Infrastructure Delivery
HSBC Group
Pune, India
43d ago

Group Job Code : J16352

Job Category :

Technology Project Management

Job Family :

Project and Programme Management

Job Sub Family : Project Management

Guidance notes :

This job profile provides a broad overview of the Job Category Technology Project Management and is not intended to exhaustively describe the job.

Job Profile :

Technology Project Management jobs are accountable for successful delivery of Technology projects and ensuring benefits realisation.

Project outputs may form part of a technology-based change programme, delivery of a technology-only Programme, or may be standalone.

The scope of projects may be global and may span multiple HSBC business areas.

The Project Management role will hold most or all of these responsibilities :

  • Managing the project approach, building stakeholder buy-in around the project plan, commitments and changes
  • Supporting Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications and budgets
  • Working with the Technology team and Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e.
  • g. Scrum, Kanban, Lean), and corresponding management of dependencies

  • Providing management to maintain a focus on how the project aligns to wider programme objectives, where appropriate, and to the change portfolio across HSBC
  • Managing, monitoring and reporting progress, issues, dependencies and risks to the programme management, internal stakeholders and / or steering committees.
  • Making recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation

  • Enforcing process discipline and improvements in areas of expertise, such as disciplined agile software delivery, production support processes, or continuous DevOps pipelines development
  • Helping with the development and running of the programme management office or project management practice
  • Ensuring adherence to standard controls and drives teams to achieve compliance and framework, capability management, security controls and technology architecture designs
  • Establishing effective governance and controls, in line with Business Transformation Framework, and co-ordinating cross DevOps and cross Global Business / Global Functions delivery
  • Control and Conduct Statements for internal use only.

    Not for use in external recruitment media


    All staff are responsible for ensuring the effectiveness of the controls that are in place to manage the risks in the processes and activities that they undertake in their day to day role.


    Management of conduct is a critical component of all our business activities including, for example, the Group’s strategy and business models, our culture and behaviours, our interaction with customers, our financial markets operations, and our governance and oversight processes.

    HSBC's approach to conduct is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets.

    Focus on conduct is integral to HSBC’s values and principles, and supports the Group’s strategy for sustainable growth and streamlining of business processes and procedures.

    HSBC has defined the Global Outcomes relating to Conduct which must be delivered by Global Lines of Business, HOST and the Global Functions.

    The 15 Global Outcomes are located within the document in this link :

    Whilst all 15 Global Outcomes apply across the organisation, there are more dominant or relevant Outcomes which relate to specific roles.

    Below is an indicative guide to show which Outcomes are more likely to apply to this job description. All roles within the organisation should adhere to the Outcomes and the local regulatory standards and requirements relating to the markets in which they operate.

    It is mandatory that the conduct outcomes are included in the profiles and must not be amended.


    Strategy & Business Models

    1. Our strategy, business models, and the decisions we make deliver fair treatment of customers and do not disrupt market integrity

    Not applicable for this job category

    Culture & Behaviours

    2. Our culture supports our people and empowers them to consistently do the right thing for our customers and markets in which we operate


    3. Our people are competent and committed to the fair treatment of customers and not disrupting the integrity of markets


    4. We are open to challenge, we acknowledge when things go wrong, we fix things and we learn from our mistakes


    5. We reward and incentivise performance, behaviours and attitudes which deliver the fair treatment of customers and uphold market integrity

    Not applicable for this job category


    6. We know our customers and understand their needs-we actively listen to them and ask the right questions

    Not applicable for this job category

    7. Our products are designed to meet the different needs of our customers, to be competitive and to be understandable

    Not applicable for this job category

    8. Our products and services provide a balanced exchange of value between HSBC and our customers

    Not applicable for this job category

    9. Throughout our sales and servicing we are efficient, transparent and customer focused

    Not applicable for this job category


    10. We manage our products and services so that our customers’ experience is in line with the expectations we set

    Not applicable for this job category

    11. We seek to prevent and will proactively identify actions and behaviours that constitute market misconduct, and respond appropriately


    12. Trades are executed in a timely, clear and controlled manner ensuring that optimal execution is achieved for our customers and that HSBC trades are not manipulative

    Not applicable for this job category

    13. We manage conflicts of interest and appropriately handle information to reduce the opportunity for misuse

    Governance & Oversight

    14. Our governance framework provides effective oversight of how we fairly treat customers and uphold market integrity


    15. We engage with regulatory bodies in a timely, open and transparent manner


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