The Response Management team is responsible for responding to formal customer requests, including Requests for Proposals (RFP), Requests for Information (RFI), Due Diligence requests, Risk Assessments and Questionnaires.
We partner with sales, product, legal, technology and information security while managing the response process.
This individual will produce and deliver : Due Diligence documentation and responses to client questionnaires along with assisting in responding to Requests for Proposals (RFP), Request for Information (RFI) and any other type of formal customer communication across numerous products and business lines.
The individual will work closely with business and technical leads towards building consistent and accurate responses and must understand the product solutions and platforms from a business and technical perspective to address responses for Information Security, Compliance and Product Risk.
The individual will assist in updating the team’s due diligence content and onboarding additional product groups and will be able to coordinate the preparation, execution and delivery of formal responses representing the firm.
This includes creation, modification and maintenance of content which will require collaboration between numerous groups and achieving proper signoff.
Duties & accountabilities
Preparing Due Diligence decks, General Questionnaire Responses and Presentations.
Coordinating with internal stakeholders such as sales, product, legal and information security to respond to customer requests and create accurate, persuasive and cogent response documents.
Ensure that responses are accurate, comply with high company standards and are completed by the assigned deadlines.
Assist with overall communication and approvals for responses which represent our entire organization.
Assist with our centralized database processes, policies and procedures to drive improvement in tools and content.
This individual will work closely with business and technical leads towards building consistent and accurate responses and must understand the product solution and platform from a business and technical perspective.
Tracking to completion action items raised during risk assessments and audits.
Education and experience
Strong academic credentials.
Knowledge of financial products is preferred.
Understanding of Information Security, Risk, Vulnerability and Business Continuity preferred.
Knowledge of MS Office products required (Word, Excel) and a knowledge of Salesforce would be an advantage.
Knowledge of vendor management processes and compliance considerations would be an advantage.
An understanding of global financial markets, current issues and competitive landscape.
Ability to navigate numerous products based on the commercial needs of our customers.
Understanding of business risk management.
Strong organization and time management skills.
Motivation and enthusiasm.
Good team ethic.
Commitment to quality and attention to detail.
Ability to work to deadlines and under pressure.
Ability to multi-task.
Creative and used to using initiative in all tasks and projects.
Ability to develop excellent working relationships with internal colleagues is essential to the role.
IHS Markit is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by the laws and regulations in any of our locations.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399.
Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only.
We are unable to accept resumes or provide information about application status through the phone number or email address above.
Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law).
In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links :
IHS Markit Business Code of Conduct
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.