SME (AR/Denial)
Kolkata, WB, in
4d ago

Job Profile-SME

Job Location- Kolkata

CTC- 3.50 L-5.35 L

Notie period-Immediate / 30 Days

  • Ability to work on Outcome based metrics
  • Measures target achieved, skills required and behaviour at work
  • Zero level Non-Conformity with client
  • 2 years of team (10 or more team members) handling experience of which 1-2 years in a call centre / service industry (preferably in RCM / Healthcare vertical)
  • Fluency in English Language. Clear accent, telephone etiquettes and good listening skills
  • Customer Service orientated, assimilate with co-employees, potential for learning and enhancing own skill sets
  • Ability to grasp, relate and quick response
  • Interaction with team members at regular intervals, share knowledge and information
  • Commitment, Logical thinking, deliberate the decisions, Play a role model, grievance handling and open for suggestion
  • Identify Training needs for team members to acquire / enhance the required skill sets
  • Requirements

    Minimum qualifications / skills

  • Bachelor's degree in accounting / finance
  • Knowledge of the asset-based lending line of business, borrowing base concepts, and general knowledge of roles / responsibilities of syndications, origination, underwriting, portfolio, and field exam.
  • Knowledge of loan documentation and willingness to gain a more in-depth understanding of legal documents and terminology

  • Knowledge of fee accounting
  • Knowledge of flood regulation
  • Superior communication and customer service skills, both internally and externally focused and verbal and written, speak up and proactively notify deal team members on updates.
  • Ability to formulate open-ended questions in either verbal or written format

  • Knowledge of Loan IQ and Microsoft applications (Excel, Word PowerPoint)
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