SAP Senior Analyst – SD
Infinera
Bangalore, India
37d ago

Essential Functions and Key Responsibilities :

As SAP Sales & Distribution (SD / CS) Analyst, this individual will need to be able to collaborate with Sales Ops, Order Management, Logistics and Manufacturing organizations to address business needs and reporting requirements.

  • Ability to perform fit gap analysis, design within standard SAP framework, configuration, testing, go-live and support activities.
  • Manage ongoing support requests and resolve them within the agreed SLA
  • Develop and manage design / test artefacts and relevant documentation for each phase of the project
  • Serve as Subject Matter Expert (SME) in regard to Service modules of SDFC
  • Ability to develop strong functional specifications for complex requirements
  • Ability to read ABAP code, design user-exits, workflow, BADIs and enhancements
  • Ability to handle multiple issues / tasks simultaneously
  • Ability to manage helpdesk tickets in a timely manner
  • Ability to travel to international Infinera locations when needed
  • Ability to work with Microsoft PowerPoint, Visio and Project
  • Minimum Knowledge / Skills / Abilities :

  • 8+ Years of hands-On functional experience in SAP SD & SFDC CRM integration
  • Experience in integration to backend ERP systems, middleware (BizTalk, SAP PI) and other home grown systems
  • Strong knowledge of SAP Pricing and complex pricing procedures
  • Knowledge of Billing and Revenue Recognition in SAP
  • Strong knowledge of integration of SD with MM, SM, FICO and PP
  • Experience in working with ALE & EDI processes 850, 855, 860, 856 and 810
  • Experience with processes such as return for repair / replacement / credit / RMA etc
  • Experience in contracts, product and customer entitlement processes
  • Administration of CRM including configuration, workflows, custom objects
  • Minimum 2 to 3 full cycle implementations, roll-outs and upgrades
  • Knowledge of test automation processes and tools such as QTP, QC, Selenium
  • Strong understanding of QA methodologies and processes is an added advantage
  • Education Required :

    Bachelors or Masters in Engineering

    Preferred Knowledge / Skills / Abilities :

  • Service Management (CS) for Service Entitlements, Service Logistics.
  • Experience in interfacing with SAP, SFDC, Agile to name a few
  • Knowledge / exposure in revenue recognition standards
  • High Tech industry experience
  • Demonstrate excellent verbal and written communication skills
  • Exposure to variant configuration, 3PL systems, SolMan
  • Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

    EEO Employer / Vet / Disabled.

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