Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Role and Responsibilities
Managing and processing of Trade Finance Transactions as per the internal process and strictly adhering to the Internal & regulatory guidelines
Team management and ensure staff is trained adequately for all processes they handle
Create awareness on regulatory environment
Ensure that management is aware of incidents arising in the unit
Identify process lapse and share improvement suggestions to improve productivity
Ensure all regulatory guidelines are followed
Guide and help Operations units and branches by resolving their queries pertaining to processes and accounts
Ensure better Customer Experience with timely deliveries
Ensure Compliance and adherence of internal and external regulations
Ensured pro-active and sustained liaisoning with Product, Sales and Branch Operations heads
Handling various internal & external audits and keeping the unit audit-ready at all points of time.
Ensure that the KPI’s and KRI’s are managed and maintained as per the group’s expected standards.
Capable of managing project level deliverables and targets
India-Maharashtra-MumbaiOperationsRegularFull-timeJan 17, 2020, 2 : 20 : 18 AM