Provide data on business picked up on a daily, weekly and monthly basis via the Daily Flash. The pick up report should include variance from budgets and forecast and such information should be communicated with the General Manager , Director of Sales , Reservations and key operating departments.
Produce an accurate room night and revenue forecast for respective hotel each week for a rolling 3 months period.
Prepare and present all relevant information at a weekly or bi-monthly Revenue Meeting and ensure all agreed actions are carried through.
Based on the forecast, to ensure an effective selling strategy which is set and reviewed for a minimum twelve month horizon in the future taking into account changing market conditions.
To assist Director of Sales with setting of the annual pricing strategy which covers analytics of top accounts by revenues, ADR , setting up of pricing matrices for corporate and leisure accounts, setting of RFP rate scales, creation of Gold List for priority GDS accounts.
This needs to be approved by the General Manager.
To monitor and quote for RFP rate negotiations and assist unit sales team with building a business case
To ensure that all revenue distribution systems (TRUST, Lanyon, OPTIMS etc ) are kept up to date with all relevant Hotel information.
To provide competitor intelligence on pricing, RevPAR Index, GDS penetration, OTA booking insights, Trip Advisor ratings Vs.
comp set ; through effective usage of Travel Click, STR, OTA Extranet reports.
To stimulate business in low demand periods through packages and promotions .Provideanalytics on production and customer insights against such promotions.
Approve and / or implement group sell strategies for all group bookings above 9 rooms on any one night, and collaborate with the Director of Sales in setting group rates.
To manage all channels (Taj Reservations, GDS, Internet direct and indirect) and set targets for each.
To ensure compliance to Rate Parity across channels and OTA distributors in compliance with TAJ standards and rules.
To provide input to the annual budget process for the Director of Sales and General Manager.
To conduct quarterly Revenue Scorecard Reviews for the hotel and present the report to General Manager.
To provide technical support to Reservations and Front Office on up-selling and negotiating techniques.
Assisting Director of Catering with Banquet pricing and Banquet Revenue maximization.
Excellent Communications Skills
Thorough knowledge of Revenue Management