What you will learn and contribute to
Are you passionate about creating solutions, solving problems and developing skills in the latest, cutting edge networks?
As 4LS Engineer you have proven track record on being part of technical teams. You have solid people centric mindset and minimum 5 years of experience.
You have solid understanding of all support processes, 4LS work and DevOps. Having thorough understanding of cloud native software development as well as Day 1 / 2 operations, you feel equally comfortable supporting new software to automate administrative tasks and frameworks to simplify application operations as well as Technical support, deployment strategy and test automation toolchains, cloud native distributed systems built on top of open-source technologies.
You will work with enterprise and technical support teams L1->
L4 as well as business owners and customers on operational requirements, technical support and help our R&D teams come up with a detailed operational requirement that fulfills both the functional and non-functional requirements, quality standards, and legal criteria.
As part of our team, you will :
Support Processes
Support in dimensioning
Support in optimizing, training / coaching
Deployment and upgrade automation
Verification, including performance and security testing, test automation
Participating in troubleshooting, maintenance and internal tool development for Ops.
Ticket handling (L4)
24 / 7 ROTA engineering
Deployment support
Lab maintenance
Fixing upstream
Implementing platform services
Observability, Serviceability
Big data processing, streaming & storage solutions
Constantly improving the product and keeping up the best possible quality. Sharing ideas and coaching other team members on your special area.
Following and actively sharing the latest technological trends, innovations and news.
Building Operability / Observability concepts from scratch, making design decisions and contributing to Operations on your area.
Documenting concept on adequate level in order to co-operate with colleagues and in order to enable end-users of the product
Your skills and experience
You have :
At least 5+ years of experience in understanding complex distributed systems and / or system software
Experience also in Ops side of DevOps, preferably in SaaS and CaaS environments and applications
Attention to detail and preference to automate repetitive tasks instead of running them manually
Linux knowledge : file descriptors and buffers used for connections, NAT tables, conntrack tables, network namespaces, kernel tuning, DNS and network configuration, device management, cgroups, etc.
Understanding of computer networking : TCP / IP, DNS, TLS handshakes, termination & certificate authentication, higher level protocols like HTTP, WebSockets and gRPC, VPN, SOCKS and HTTP proxies
Experience in leveraging cloud-based managed services
Good understanding of virtualization platforms used in private cloud and / or modern server hardware
Familiarity with container technologies such as Docker and Kubernetes, IAC and IT automation tools & associated DevOps toolchains.
Certifications needed in these areas.
Experience in using open-source solutions, a track record of open-source contributions is highly valued
Observability, Serviceability, Operability topics are daily topics for you and understanding Golden signals in this area is no-brainer for you
Structured approach, capability to contribute hands-on when needed, and excellent communications skills
Support in troubleshooting and performance optimization of analytics workloads.
Enhancing deployment and upgrade automation of services in own area.
Fluent in spoken and written English is a must. Most importantly you have the genuine drive and desire to work with cutting edge technologies to deliver a superior experience to our customers.
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Company Culture : We believe our people are our greatest asset and we aim to foster a fun, challenging, positive, and inclusive work environment.
We offer 1-on-1 mentorship, learning and development opportunities, global impact and interaction, and flexible work / life balance.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality :
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information