Senior Associate
Bangalore, KA, IN,
16h ago

Date : May 1, 2022 Location :

Bangalore, KA, IN, 562110

job-location.job-location-inline display : inline; Company Name : VFI SLK Global Services Pvt Ltd

ý Responsible for administration and the fulfilment of the workflow business requirements, including the configuration, setting up rules, changing the rules etc.

ý Support and configure application workflow enhancements

ý HTML and JavaScript form development along with user profile maintenance

ý Will be using Task Manager, Task Manager Admin, Microsoft Office Products and Dreamweaver

ý Work directly with onshore Business Analysts who gather business requirements from different business users of Task Manager application

ý Collaborate with onshore and offshore stakeholders for communication and fulfilment management

ý Perform regular process status calls on a daily, weekly, and monthly basis

ý Manage and recommend required improvements to the process

ý Lead and own the resolution of the functionality, new requests, potential issues, and prioritization

ý Responsible for evaluating accuracy, identify issues and to validate upstream changes

ý Evaluate findings using knowledge of workflow and operating practices

ý Make recommendations regarding new or modified reporting methods and procedures.

ý Excellent organizational skills with ability to identify and prioritize fulfilment requests

ý Completing assigned responsibilities within defined SLAs

ý Leading and monitoring the process queues and supervising other staffýs transactions

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