We are currently looking for a Functional Support Engineer with thorough knowledge of finance and banking topics to participate in the analysis of customer needs, their translation into functional specifications, functional conception of the system by being responsible for providing support to the customer.
In this role you will work on one of the RegRep products which includes a variety of country specific reporting projects.
You will play an important role in the functional development of the software by closely working together with the development team and the customer which will ensure staying up to date with current regulations in your field.
Since our software is developed with a strong focus on the end-user in an agile way, you will be working closely together with experienced software developers and subject matter experts.
The successful candidate will : Participate to product first and second line support by analyzing reported customer cases and providing resolution recommendation Advise clients and / or development team on new reporting requirements and implemented solutions Provide financial / regulatory reporting expertise to clients (such as reporting requirements guidelines etc.
database or SQL knowledge is desirable Relevant experience with banking instruments is considered an advantage Experience in banking reporting requirements is considered an asset Business fluency in English, written and oral.
Other languages are a plus Basic computer programming considered an advantage Personal traits Team player with a strong commitment to finding solutions Ability to work directly with clients Willingness to learn fast and be flexible