Client Servicing
Pushstart
Mumbai, India
13h ago
source : Cutshort

Job Description : 1.

Maintain Relationship with the Clients : Ensure timely tracking of leads, review emails, and attending the queries of the Client.2.

Constantly Capture and Track the Expectations of the Clients and ensure that their expectations are being met.

Identify relevant leads, qualify, pitch client services, and match with the relevant client.

Track the progress with the leads matched to clients, ensure that clients follow the process, and assist the client in conversion.

Analyze data to track the performance of the business model and figure out solutions to fill the gaps / shortcomings in the business process.

Implement the process with maximum operational efficiency and constantly suggest methods to improve the process Requirements : Prior experience in the following things is MUST : 1.

Good Communication Skills : Both verbal and written2.

Multi-Tasker and a quick learner and implementer 3.

On-the feet thinking and not just robotic process implementer4.

Analytical and should be able to derive meaningful insights from data Bonus points : 1.

Previous client servicing experience 2.

Likes talking with people and influencing their decisions3.

Have sold any product / service in the past4.

Understands the B2B marketing and sales process Benefits : 1.

Be part of the journey of growing Pushstart from 20 retainer clients to thousands2.

Opportunity to learn in a fast-paced environment and high growth profitable startup (10X growth in the number of clients in the last 6 months)3.

Opportunity to grow as a professional into a Sales / Client servicing head and get ESOPs Skills : - Client Servicing, Data Analytics, Sales, Communication Skills, Operations management, Operations and Strategic planning

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