Quality Executive

One Point One Solutions

Bangalore

1d ago

JOB PROFILE .

Monitoring agent calls and provide feedback

Analyzing portfolio performance through calls monitored and performance reports

Improving performance through interventions

Leading and participating in client calls Continuous portfolio performance improvement

ELIGIBILITY CRITERIA .. .

Prior experience of call monitoring. Good interpersonal skills.

Excellent Communications Skills (Both Written & Verbal)

Should have knowledge in providing feedback, calibration. Ability to transfer knowledge & check applicability

Self-Starter, Flexible and Willing to Stretch for Business Need

Computer knowledge which includes word, excel, power point. Graduate degree preferred but can consider HSC or Diploma holder

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