Senior Tech Delivery Specialist
Pune, in
3d ago

About this Job :

As the Senior ServiceNow Discovery Developer, you will uphold the integrity of the CMDB and CSDM via Configuration and Asset Management governance, health, and maturity initiatives.

You will be a key contributor toward developing service strategy and will be responsible for the communication, and enforcement of CMDB Processes and Integrations to support cybersecurity resilience, IT Operations maturity, continuity, and integrated risk management.

Rationale :

You will work on an agile team to deliver business value and outcomes. Your day to day includes development, testing, and implementing infrastructure code to enable several IT and business units in achieving their goals.

You will join a team of individuals possessing unique technical skills with the expectation that all team members will cross train others on the team to gain additional technical knowledge across multiple disciplines and create an exciting and dynamic work environment.

Responsibilities :

  • An in-depth knowledge of most of the following ServiceNow modules : Incident, Problem, Change, Service Request, Hardware Asset Management;
  • Configuration Management Database (CMDB); Cloud Management, Cloud Discovery (ITOM); and Knowledge Management.

    Can demonstrate a working experience or a depth of technical knowledge of Cloud Provisioning and Governance models using either Azure, AWS or Kubernetes, etc and how / why discovery is a key function of the overall management suite of Cloud.

    You can demonstrate a strong understanding of both Integration Hub and integrations on the ServiceNow Platform.

    Ability to adapt at working in both Agile and traditional Waterfall SDLC methodologies.

    Completion or in the process of completing the ServiceNow Advanced System Administrator certification or Certified Implementation Specialist - Cloud Provisioning and Governance is an asset.

    5 or more years of demonstrated technical experience with design, implementation, and support of ServiceNow Discovery, CMDB and Service Mapping, CSDM (Common Service Data Model), defining and documenting the structure, connections, and relationships of any of the following : business, processes, organizational work groups, applications, user interfaces, applications interfaces, infrastructure and network topology.


    5+ years of recent hands-on technical working experience on systems integration projects / programs.

    Excellent time management skills in order to succeed with shifting priorities over multiple assignments on projects / programs.

    Ability to design and implement integrations using ServiceNow Integration Hub and custom integration using REST API etc. to enrich CMDB

    Ability to perform ServiceNow platform development using ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes and Security Rules

    Demonstrated ability to manage and troubleshoot the configuration management environment

    Strong analytical and problem-solving skills, able to work in a hybrid and global environment

    Excellent English language speech and written collaboration ability

    Ability to help internal teams transform stories into project tasks that align with NIQ’s strategic vision and alignment with department policies and procedures

    Must be curious to learn internal business and associated processes quickly

    Bring a keen sense of ownership, follow-through and teamwork to their work, every day

    Additional Information

    About NielsenIQ

    NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.

    We provide consumer packaged goods manufacturers / fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow.

    Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.

    We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population.

    For more information, visit .

    NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form