Executive
Capita
Mumbai
6d ago
  • Allocation of customers receipts and maintain accurate records of information to maintain customer service and quality standards by following client procedures and processes;
  • Maintain customer service standards by adhering to the laid out initial allocation process; Preparing Cash Statements on a daily basis from SAP Allocating the cash to invoice (Involves reconciling daily receipts against customer invoicing, identifying payment movements, swordfish to sap document reconciliation, GL bank account recognition, identify accurately items received into incorrect bank accounts which need to be charged to the correct company codes) Responsible for posting of Bad debts, exchange differences etc Provide timely and precise responses to all customer queries and deal with exceptional cases;
  • Establish internal checks and controls in-order to prevent fraud; and Assist and mentor colleagues by sharing experience where appropriate, in meeting SLAs.

    Is task oriented, carrying out activities clearly defined within a job / role description. Is responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the customer.

  • Job title : Executive - Financial Services Job Description : Allocation of customers receipts and maintain accurate records of information to maintain customer service and quality standards by following client procedures and processes;
  • Maintain customer service standards by adhering to the laid out initial allocation process; Preparing Cash Statements on a daily basis from SAP Allocating the cash to invoice (Involves reconciling daily receipts against customer invoicing, identifying payment movements, swordfish to sap document reconciliation, GL bank account recognition, identify accurately items received into incorrect bank accounts which need to be charged to the correct company codes) Responsible for posting of Bad debts, exchange differences etc Provide timely and precise responses to all customer queries and deal with exceptional cases;
  • Establish internal checks and controls in-order to prevent fraud; and Assist and mentor colleagues by sharing experience where appropriate, in meeting SLAs.

    Is task oriented, carrying out activities clearly defined within a job / role description. Is responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the customer.

    Location : Mumbai ,India Time Type : Full time Contract Type : Permanent

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form