Sr Associate / Lead - Business Operations
Tiger Analytics
Chennai, Tamilnadu, India
2d ago

Lead, Delivery Operations (Chennai) :

As Lead, Delivery Operations your focus areas will include as compliance, staff utilization, operation health and delivery excellence etc.

You will deliver internal business value through data and metric driven approach to problem solving

Roles & Responsibilities

  • Collaborate and interact with Key stakeholders from Tiger to enable delivery.
  • Responsible for Workforce Management including staffing commitments.
  • Streamlining and improving business processes and analyzing the effectiveness of existing business functions.
  • Contract management with 3rd party contractors
  • Metrics and Reporting
  • Required Experience, Skills & Competencies :

    Minimum 4+ years of relevant work experience.

    Excellent MS Excel skills.Must be hands on with Excel.

    Demonstrated ownership to complete tasks on time with quality

    Excellent written / verbal communication skills

    Excellent interpersonal skills

    Proven Problem Solving and Decision-Making Skills

    Demonstrated ability in reporting / MIS

    Incumbent should be well organized, versatile, have a keen attention to detail and demonstrate the flexibility to work with different aspects of a business.

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