Bppm Tools Administration,Pm Tools Administration, System Monitoring Tools & Techniques, Bmc It Bmc
Inspiration Manpower Consultancy Private Limited
Karnataka, India
2d ago
source : Findojobs
  • Key Responsibilities : Resolve the majority of complex configuration problems by troubleshooting and simulation Deep technical problem isolation and resolution capability Strict adherence to the use of the ticketing system for ALL incidents, changes and problems Escalation to Vendor Level 4 support when required to ensure Service Level Agreements are met Technical Experience : Expertise in the below tools : BPPM96 Later Truesight, BPPM installation and configuration,BPPM IS server installation and configuration,BPPM cell,Mrl rules development,BPPM administration server,Create Patrol packages,Adapters Event propagation BMC Patrol 7x;
  • Patrol agent installation and configuration,RT servers,Console servers,PCM / PCO, KM implementation Patrol Configuration Manager ENTUITY BMC Portal : Portal Architecture,Portal and RSM installation / upgradation,Run issues on PORTAL tool Professional Attributes : Ability to correlate incident trends into problem management and execute permanent fixes Timely generation of customer facing incident reports Facilitate generation of monthly operational reports for presentation to customers Define an action plan for troubleshooting / resolution Educational Qualification : As per Accenture standard Additional Info : 10 plus years of service provider technical support of enterprise BMC Tools in an enterprise environ accenture, bangalore,assistant manager,BPPM Tools Administration,PM Tools Administration, System Monitoring Tools & Techniques, BMC IT Serv Skills : BPPM Tools Administration,PM Tools Administration, System Monitoring Tools & Techniques, BMC IT Serv,BMC Patrol, BPPM96 Later Truesight Experience : 8-12 Years

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