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Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Key Responsibilities : Provide ongoing technical support and maintenance of production and development systems and software products Jboss, Apache Tomcat installed on various platforms operating within a defined operating model and processes Provide L2 / L3 software support and implement technology at the operating system-level across all server, and for particular software solutions / vendors / brands
Technical Experience : Experience in Installation of Jboss, Tomcat ApacheExtensive experience in Configuration, Performance Tuning, Upgrade and implementing HA functionsExperience in working on Integration between Apache-Tomcat and Apache-Jboss Implementing the end to end SSL configuration for Jboss, Tomcat and Apache Experience in application deployments on Tomcat Jboss Application serverPerformance Monitoring of Application URL , Application Servers using the Vendor / third-party toolsRaising incident with
Professional Attributes : Able to prioritize and execute tasks in a high-pressure environmentExperience working in a team-oriented, collaborative environmentShould be able to initial level of trouble shootingsExperience must have been gained in a production environment
Educational Qualification : As per Accenture Standard
Additional Information : Knowledge on ITIL standard and best practicesTake part in 24x7 Shift Rotations
15 years of full time education
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