ServiceNow IT Operations Management
Accenture
Bangalore
7d ago
source : Hireejobs

Role Description Act as the ongoing interface between the client and the system or application Dedicated to quality using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge Must have Skills ServiceNow Job Requirements SW Application Tech Support Practitioner Role Description Act as the ongoing interface between the client and the system or application Dedicated to quality using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge Must Have 1 Experience with Service Now development configuration is a must Java certified will be a plus 2 Version standardization of Service Now 3 Configuration of functionalities according to the best process practices 4 Integration with other ITSM tools 3rd Party tool 5 Knowledge of ITIL processes Good to Have 1 Other ITSM tools knowledge like BMC Remedy HP SM 2 Working experience on designing the content management portal 3 Good Presentation skill 4 Good verbalwritten communication skills

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