CFE Consultant
SAP
Bangalore, IN,
3d ago

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

NIGHT Shift Timings - 6 PM to 3 AM

As a CFE Consultant, you will work with a portfolio of customers primarily in the North America region. You will work as a subject matter expert, communicating a variety of topics, ranging from data collection for creation of site reviews to support tickets to projects.

You will do site analysis data collection, manage and maintain customer configurations and other value-added services for care services for the customer.

Understand your client’s business requirements in order to compile a site review document, support configuration and data collection requirements exceed client expectations. You will :

  • Support site reviews, complete data gathering for supporting site review activities
  • As requested, communicate (via phone, chat or online case / email / project) with the client, discussing : goals, priorities, product roadmap, monthly releases and positioning additional services for identified gaps.
  • Support front line consultants (Select care managers , account managers etc.) for ensuring consistent data collection for site analysis.
  • Provide assistance to the front line managers on their data needs.
  • Make yourself consistently available to assist with customer requests (research, respond and act) as needed for your customers.
  • Experience :

  • Support front line consultants (Select care managers , account managers etc.) for ensuring consistent data collection for site analysis.
  • Provide assistance to the front line managers on their data needs.
  • Make yourself consistently available to assist with customer requests (research, respond and act) as needed for your portfolio of customers.
  • Coordinate conference calls with customers and SAP Concur technical resources to expedite troubleshooting when needed.
  • Work on Customer issues ,cases and support in communicating accordingly wtih R&D teams.
  • Assist clients navigating, contacting SAP Concur teams
  • We are SAP

    SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively.

    Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

    As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

    Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

    At SAP, we build breakthroughs, together.

    Our inclusion promise

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best.

    At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

    We ultimately believe in unleashing all talent and creating a better and more equitable world.

    SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

    If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Americas : or , APJ : , EMEA : .

    EOE AA M / F / Vet / Disability :

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

    Requisition ID : 299008 Work Area : Customer Service and Support Expected Travel : 0 - 10% Career Status : Graduate Employment Type : Regular Full Time Additional Locations :

    Job Segment : ERP, SAP, Cloud, Database, Technology, Research

    There’s more to it than coding.

    Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it.

    That’s why we introduced the Hasso Plattner Founders’ Award the highest employee recognition at SAP. It’s awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP’s vision and strategy.

    Driven by innovation.

    SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management.

    Our customers are solving the world’s hardest problems. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation.

    Our vision of the future of enterprise IT is simple software must be hyper-personalized, modular in nature, and support outcome-based business models.

    Not all heroes wear capes.

    The key to SAP’s success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages and bring their own unique to the table.

    The key to SAP’s success? Our people.

    We grow. We lead. We innovate together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day.

    We’re results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities.

    But our goal is mutual. We build breakthroughs, together.

    Driven by innovation? It’s in our DNA.

    At SAP, innovation is more than just developing top-notch software it’s creating technologies that open up new possibilities.

    As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation.

    We know this doesn’t happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration.

    Of course, having the resources and expertise of a major global organization helps too.

    Got ambitious goals? Achieve them at SAP.

    Stay relevant, agile, successful. SAP’s robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career.

    At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged and working towards their individual career goals.

    CFE Consultant

    Requisition ID 299008 Posted Date Aug 26, 2021 Work Area Customer Service and Support Career Status Graduate Employment Type Regular Full Time Expected Travel 0 - 10% Location

    Bangalore, IN, 560093

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