The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, understands processes in depth, is metrics and number savvy and has an analytical mindset.
This person will need an ability to see the big picture / whole system and execute on grass root level to identify the process gaps and improve the overall C-
Ops operations. Additionally, should show success in following-up and getting things done and have the ability to thrive in a fast-
paced, customer-centric and ever changing environment. This person will interact with different nodes to encourage participation and their support in cross node initiatives and will interact with their node counter parts to implement standard practices across all C - Ops nodes.
Key Responsibilities :
Facilitates the execution of the process improvement projects
Conduct VSM studies on an ongoing basis to align productivity with business goals
Create SIPOC to identify synergies across tasks
Introduce new systems and procedures where appropriate
Conduct recurring FMEA to identify gaps in the processes and implement preventive actions, Has worked on process improvement using lean techniques.
Graduate in any stream.
Overall work experience of 4 - 8 years.
Strong Analytical ability Certification in Six sigma (Black belt preferred)