JIRA & Confluence Admin
Alten Calsoft Labs
Bangalore, Karnataka, IN
10h ago
source : Instahyre

Application Administration

  • Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite.
  • Perform JIRA, JIRA ServiceDesk and Confluence administration, creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.
  • Lead minor and major JIRA / Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning / scaling.
  • Perform Migrations of Projects in Jira and Migrations of spaces in Confluence
  • Install, manage and administer Jira add-ons, plugins, and extensions.
  • Understand and Configure integrations with 3rd party applications and internal tools as necessary.
  • Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
  • Create, maintain and support dashboards and advanced filters for end users reporting capabilities.
  • Provide User Management and grant user permissions in accordance with role given by the company.
  • Create and maintain detailed technical and user facing documentation.
  • Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.
  • Proficient in understanding and adapting JQL
  • Basic programming knowledge with an understanding of Java, Python or any scripting technologies
  • Proficient in Project Setups, Components, JIRA Reporting, Report Filters and Dashboard creation
  • System Administration

  • Hands-on Experience with hosted Linux environments and working with partner Teams (infrastructure, network etc.)
  • Proficiency in understanding Jira / Confluence logs and troubleshooting problems at all layers - application, webserver and database
  • Ensure that necessary system backups are performed, and storage rotation of backups is accomplished
  • Very good understanding of MySQL Database and basic administration of database
  • Very good understanding of Jira / Confluence Data center software - installation, configuration files and administration Good understanding of load-
  • balancers and datacenter deployment of Jira and Confluence

  • Good understanding of JVM configurations, apache logs and other related details
  • Good understanding of SSO, Active Directory and SSL and certificates in context of Jira / Confluence apps
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