Job Description : Essential Job Functions Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.
Assists in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery.
Maintains records of account specific application problems and assists in prioritizing work requests. Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction. Ensures delivery of projects meet client and company expectations and needs.
Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in business administration, engineering, information systems or related field preferred Zero or more years of support services or project or program experience Experience working with the technology industry Experience working with company products and operating systems Experience working with computer systems and their use Other Qualifications Basic project management skills Basic analytical and problem solving skills Interpersonal skills to interact with customers and team members Organization and time management skills Communication skills Ability to work independently and as part of a team Willingness to travel Work Environment Office environment