Hiring For Manager - Technical Support
Incedo Technology Solutions Ltd
4d ago

Address team concerns in acceptable time frameManage and control attritionSkill enhancement personality development of team membersTask delegation and growth plansProcess ManagementRegular analysis of data to ensure delivery within SLAsShare regular dashboards with management and mitigation plan for items that need attentionStaffing Availability basis interactions forecastHighlight resource requirement in time and recruiting the sameTrack training and skilling of people to ensure skill availability at all timesSupervise support staff and maintain a regular checklist of their deliverablesInnovation

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