Travel and Tours Manager
UNIVERSAL HUNT
Bengaluru / Bangalore, INDIA
5d ago
source : TimesJobs

Travel Manager Tours Manager Sales Coordinator Sales Manager Sales Executive Field Staff Experience 7 to 10 Years Industry Travel / Tourism / Ticketing Functional Area Airline / Reservations / Ticketing / Travel Job Title / Designation Travel and Tours Manager Job Description To take on the responsibility of the efficient functioning of the Tour department ensuring that the targets of sales and promotions set are met with, along with good customers satisfaction ratings based on professional communication & product delivery.

Ensuring that tour related issues are satisfactorily resolved, that the Tour departments functions as a team, manages & delivers all activities related to preparation, execution & evaluation of the tours.

Key Functions & Roles of the Candidate Be the main contact person between the potential client & the firm Convert personal travel wishes into tailor made tour proposals Act as a liaison between the office & the field staff Supervise the Tour Team members work flow Ensure all necessary steps are being taken from enquiry through booking to tour execution Optimize tour handling & related administrative procedures Ensure that the Tour Team works in complete cooperation with the rest of the office team Initiate & assist in new tours development Handle feedback & complaints in a professional manner Formulate formats to report tour business activities on a predetermined time cycle

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