Job Role :
Cisco Managed Services (CMS) seeks Technical Leader (L4) to provide technical leadership to Reliance Jio infocom 4G project being delivered from customer location.
The TL handles escalations and assumes ownership for the end-to-end customer experience. Serving in a technology leadership role, the TL creates a bridge that connects the technical and business perspectives of customer engagements.
As part of the Cisco CMS organization, you will be part of a dynamic, fast paced and supportive team of technical talent providing technology leadership to Cisco's biggest customer.
The ideal candidate demonstrates knowledge of Cisco processes and team dynamics across the organization, as well as the superior coaching and motivational skills required to engage, develop and retain top talent on a high-performance team.
Job Responsibilities :
Knows how the technology is expected to work in the industry.
Globally identifies serviceability issues and drives resolution of the issues with Engineering and other organizations.
Partners with serviceability teams to author requirements, review PRDs or functional spec. Has active participation with GTC / Engineering partnerships.
Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long-
time perspective for results.
Attributes of a Successful Candidate :
We are looking for the talent with following qualities and skills :
Education & Experience :
Desired Skills :
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