Technical Sales Executive/Tech Support
Adsvento
Noida, India
1d ago
source : Cutshort

Responsibilities : o Working with customers / employees to identify computer problems and advising on the solutiono Logging and keeping records of customer / employee querieso Analysing call logs so you can spot common trends and underlying problemso Updating self-help documents so customers / employees can try to fix problems themselveso Working with field engineers to visit customers / employees if the problem is more seriouso Testing and fixing faulty equipmentSkills : ¢ An ability to assess each customer / employee's IT knowledge levels ¢ Ability to deal with difficult callers ¢ Good analytical and problem solving skills ¢ Good interpersonal and customer care skills ¢ Good accurate records keeping Skills : - Sales, Tech Support and Inside Sales

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form