Service Relationship Manager-PRIORITY-Regional sales
Kotak Mahindra Bank
Kolkata, West Bengal, India, IN
1d ago

Role :

  • Handling personalized service requests of Privy customers.
  • Generation of timely business MIS.
  • Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
  • Coordination with CPC / RPC / Investment desks for account opening of Privy customers.
  • Managing complaints of Privy customers and ensuring their resolution within TAT
  • Job Requirement :

  • Excellent written and oral communication skills
  • Developing and maintaining banking relationships with a select group of high net worth customers
  • Excellent communication skills with customer service orientation
  • Courteous and polite
  • Good Knowledge of Microsoft Excel
  • Understanding of banking norms and processes.
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