Lead Information Developer
BMC Software
Pune, Maharashtr, India
5d ago
source : CareerArc Group LLC


Description and Requirements

BMC Software The Multi Cloud Management Company

Any modern business must do two things really well : serve its customers the best way possible, and introduce market-changing innovation.

At BMC, we help users run their business as they reinvent it with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT.

92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives. With more than 35+ years of leadership in IT management solutions and over 10,000+ customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond.

BU Description / Position Description :

The Digital Service Operations Business Unit develops products that enable our customers to monitor their networks, optimize the use of their IT resources, and manage their costs.

The Information Design and Development (IDD) department develops end-user technical documentation for these enterprise software products and solutions.

Primary Roles and Responsibilities :

  • The following are some of the responsibilities :
  • Develop high-quality documentation for the assigned products
  • Participate in department initiatives to enhance documentation quality and user experience
  • Lead project doc teams or initiative teams
  • Help other team members as required
  • Experience / Qualifications :

  • Bachelor's degree in English, Journalism, or Computer Engineering
  • Minimum 10 years of technical writing experience in enterprise software
  • Strong content design and writing skills
  • Proficiency in tech writing tools, such as Confluence wiki, HTML, Adobe Acrobat, and SnagITStrong understanding of documentation processes, content usability aspects, and Agile methodologies
  • Ability to quickly learn new products and technologies
  • Excellent communication and interpersonal skills
  • Commitment to teamwork
  • It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

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