Zenatix Solutions - IoT Troubleshooting Engineer (0-4 yrs) Anywhere in India/Multiple Locations (Semiconductor/VLSI/EDA)
Zenatix Solutions Pvt Ltd
India
10d ago
source : hirist.com

JOB DESCRIPTION - Troubleshooting Engineer

The Engineer will be responsible for maintenance and troubleshooting the deployed site.

ESSENTIAL RESPONSIBILITIES :

  • Handle day-to-day operations, escalations, ticketing and communications with all team members & customers
  • You will ensure maximum possible service availability to meet SLA of the clients.
  • Review and general clean-up of Ticket queue
  • Ensure timely resolution to trouble tickets
  • Ensure timely Troubleshooting of issues onsite / offsite
  • Performs all other related duties as assigned
  • REQUIRED SKILLS :

  • One to four years' experience or equivalent. Excellent Fresher can also be considered
  • Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner
  • Must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times
  • Assigned duties should be performed in a timely and accurate manner
  • As this individual often represents the internal and external customers and colleagues - professionalism is a must
  • Must handle responsibilities by multi-tasking, working independently and with minimal direction
  • Extensive knowledge of sensors, AC Drives and energy Monitoring
  • Basic knowledge of TCP / IP, SCP, DSCP, WIFI protocols
  • Experience in (Win / Unix / Linux) environment
  • EDUCATION QUALIFICATION :

  • Bachelor's Degree / Diploma in EC / EEE / , Electrical / Instrumentation preferred
  • 6 days week
  • Subject to call 24 hours, 7 days a week. Incase of
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