Software Principal Engineer
Amdocs, Inc.
Pune, MH, IN
6d ago

Job ID : 89512

Required Travel : Minimal

Who are we?

Kenzan is a cloud services company owned by Amdocs that specializes in digital transformation, application development, and cloud-native technology strategy.

Combining leadership with technical expertise, Kenzan works with partners and clients to craft solutions that leverage cutting-edge technology, from ideation to development and delivery.

We are highly collaborative, exceptionally detail-oriented, and love to be challenged. We use the latest cloud technology, agile, continuous integration, and delivery tools.

At Kenzan, we create elegant software solutions that capture the eye and imagination. We pride ourselves on our kind and collaborative approach to difficult problems.

If you are interested in joining our community of passionate and creative people, we’d like to hear from you.

In one sentence

We are looking for a Principal Cloud Solutions Consultant that develops and maintains relationships with executive-level clients, representing Kenzan’s principal philosophies and communicating solutions based on financial and technical analysis.

What will your job look like?

  • Drive relationships with key clients and technology partners as a part of the sales team, fully partner with high-level client contacts at the beginning of the engagement, from senior management to executives
  • Understand executive level pain points, drive opportunities to help clients embark on or accelerate their cloud journey, and determine how best to mitigate risks
  • Hand off the implementation phase of the engagement, while continuing to oversee the project and support leadership through delivery
  • Drive the growth of new and existing engagements from a technical perspective
  • Work as part of the sales team to develop solutions and proposals for customer needs to close deals
  • Assume ultimate technical accountability for projects (even after development is complete) to ensure solutions are delivered on-time, on-budget, and on-quality
  • Create high-level cloud platform architectures that meet all project and client requirements and provide for future extensibility
  • Work with Cloud Architects to set infrastructure and application architecture standards and help to determine the strategic technology choices for the client
  • Understand how all systems used by the client interact with one another, and the implications of architectural choices on performance, security, and maintainability across projects
  • Develop a detailed understanding of Kenzan’s technical and consulting offerings
  • Create a strong partnership with Client / Agile Solutions leadership in order to provide integrated solutions which address both the technical needs of the business and the processes needed in implement those solutions in order to maximize impact
  • Possess a deep knowledge of cloud software architecture and trends, and engage with client leadership such as c-level, architects, program managers, and engineers about solutions to fit their desired business outcomes
  • Communicate thoughtfully with the client , delivering recommendations based on experience which combines the practical with strategic insight, and frames the technology, solution and pricing in a way that makes sense to the client
  • Responsible for supporting cross department communication regarding account status
  • Keep close and regular communication with key stakeholders across all groups at Kenzan
  • Maintain visibility of project reporting, budget, client contacts, and needs for special handling
  • Confirm appropriate resourcing in client engagements
  • Identify key metrics the client organization can use to measure success (deployment frequency, change failure rate, etc.)
  • Ensure metrics are implemented, measured and iterated on over the engagement
  • Respond to high-priority and high-profile client escalations
  • Coordinate with Program and Account leadership to determine who will address an issue and how
  • Effectively guide all stakeholders towards the best possible resolution
  • Collaborate on LOE (level of effort) estimates , contracts, budgets, and other financial documents for the engagement
  • Help the Program and Account teams to be aware of potential problems or pitfalls that may occur, and how to address them proactively
  • Quickly appraise and react to shifts in the organizational or political landscape, determining how the changes impact the account
  • Foster strong cross-functional relationships between the various teams throughout Kenzan, including Program and Engineering.
  • All you need is...

  • Strong working knowledge of public cloud environments such as AWS, Azure, GCP
  • Experience as a lead solutions architect or consultant in an enterprise cloud migration. Can translate desired business outcomes into recommended cloud architectures to client technical leadership.
  • Extensive experience building and managing executive-level relationships in a consultancy or agency environment
  • Proven track record of expanding opportunities by delivering client success
  • Strong understanding of business processes, with the ability to coach clients in adopting technology that solves their core issues
  • Experience with digital transformation programs in the cloud (technology, processes, culture)
  • Experience working collaboratively with both internal and external stakeholders, and with guiding the efforts of others to achieve desired outcomes
  • Experience leading an account team and providing relationship management, high-level project / program oversight, budget and finance, and resourcing
  • Extensive experience managing the preparation of budgets, forecasts, and financial reports
  • Extensive experience writing clear and effective business communications
  • Additional qualifications

    10 years of experience in the field

    Availability to travel and do business in different regions as needed

    Pluses

    A bachelor’s or advanced degree in a related area

    Why you will love this job :

  • We offer competitive salary, health benefits, and a 401K plan. Join our collaborative working environment with lots of natural light, and everything you need to be your best.
  • Mentorship, opportunities to learn, and a commitment to your professional growth
  • Collaboration with experienced professionals
  • A supportive and non-competitive community
  • Best-of-breed tools for resource management including your choice of machine (most of us use MacBook Pros)
  • Exposure to projects in a variety of different technology environments : web, TV and mobile, front- and back-end design, cloud infrastructure, DevOps, and Platform as a Service utilizing proprietary platforms and back-end administrative systems
  • One last thing, if you have a lot of these skills, but not all of them, please still apply. We love to teach those who are willing to learn.
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