Executive Branch Operations Moen
cigna
Mumbai, India
10d ago

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Key Responsibilities & Accountabilities :

1. Process and record new insurance policies. Ensure completion of all tasks related to new business like inwarding, receipting, data entry.

2. Process and record endorsement related requests

3. Correspond with insured or agent to obtain information or inform them on status or changes.

4. Ensure compliance with IRDA and internal organisational guidelines

5. Ensure adherence of TAT for processing all transactions.

6. Adherence to Quality standards and norms.

7. Coordination with Vendor for Pre Policy Health Check-up

8. Handle customer queries / requests, pre and post issuance of policy.

9. Implement customer and distributor satisfaction related initiatives.

Health insurance experience

Transaction processing

Exposure to quality systems

Vendor Management

Health insurance experience

Transaction processing

Exposure to quality systems

Vendor Management

Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status.

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