Citi Private Bank Cash and Trade Processing Analyst
Citigroup Inc
Chennai, TN
11d ago

Description

  • Processing of day to day transactions as per operating procedures
  • Delivers as per Service Level Agreement at all times Ensure service quality (KPI's) is maintained
  • Understand customer requirements
  • Meet required productivity metrics set for the team
  • Ensure tracking, accurate and timely resolutions of issues and exception raised
  • Client inquiries are investigated and responded appropriately
  • Adhere to internal policies to ensure compliance with legal parameter and control activities
  • Strong Team Player
  • Escalate appropriately
  • Development Value :

  • Training : both on the job training and presented training courses
  • Product expertise SWIFT / MPP
  • Stake holder exposure within Citi
  • This is a great opportunity for a candidate looking to work in challenging & controls environment
  • The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills This is a necessary requirement for anyone hoping to progress into a more senior role within the CPB
  • The position will also help the candidate to enhance their knowledge of the clients supported within CPB and overall knowledge of the industry
  • Skills to work in a demanding, time sensitive and risky process
  • Day In Life Of (DILO) TSA Rep

    Knowledge / Experience :

  • Eye for details and unprecedented focus
  • Ability to identify possible issues and pro-actively escalate and resolve them
  • Ability to work effectively under pressure, often involving changing priorities and multiple deadlines
  • Ability to multi-task by taking on extra ad-hoc tasks without impacting the day-to-day tasks
  • Ability to liaise with demanding clients / service teams
  • Ability to work independently within a team environment
  • Computer literate and good typing skills
  • Knowledge of payment methodology (SWIFT) and systems will be an added advantage
  • Skills and Competencies :

  • Strong Team Player
  • Strong analytical skills
  • Understanding customer requirements
  • Understand customer requirements
  • Strong communication skills, both written and verbal
  • Processing of day to day transactions as per operating procedures
  • Delivers as per Service Level Agreement at all times. Ensure service quality (KPI's) is maintained
  • Self Motivated / Results Orientated
  • Handling Pressure
  • Equivalent of bachelor's degree plus 2-3 years of experience working in banking operations
  • Skills Required :

  • Strong interpersonal skills
  • Excellent computer skills
  • Extensive knowledge of banking and regulatory policies (i.e., MIFT, KYC, DF and Anti-Money Laundering)
  • Analytical
  • Good written / oral communication skills
  • Organized and ability to multitask
  • Good decision making skills
  • Knowledge of CPB systems
  • Travel

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