Director,Fraud Intelligence
Standard Chartered
Bangalore, India
6h ago

Director,Fraud Intelligence-(1900020505)

Primary Location

ASEAN & South Asia-India-Bangalore

Introduction 1

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East.

And our heritage and values are expressed in our brand promise here for good.


This senior-level Warsaw or Bangalore-based role is a hands-on opportunity to develop and grow Fraud Risk Management (FRM) by managing various data work streams within the global team.

The job will involve proactive and reactive elements to identify, assess and action Fraud risk exposures.

The role holder will be required to develop strategies to support investigation and intelligence work. In addition, the successful candidate will keep abreast of emerging global Fraud risks, report on these to relevant stakeholders and develop data strategies to measure the bank's exposure to the risks.

Previous Fraud experience is not a pre-requisite for applicants

In addition to the day to day responsibilities, this candidate will have the opportunity of working with the Heads of FRM and Fraud Intelligence in building out a professional business model for behavioral and strategic analysis.

  • Develop and build proactive analysis risk models through data and trend analysis and interrogation and interpret results to senior stakeholders.
  • Develop unit to position the Bank as an industry leader in the eyes of regulators and industry stakeholders
  • Analyse potential hot spots for control cases to be further examined and assessed for potential threats. This includes ensuring that any findings are categorically substantiated and rated.
  • Active interaction, support and relationship management of lateral peer groups across region. This involves working with local FCC / FRM teams, FCC / FRM management and business peer groups to ensure buy in on topics and issues.
  • Business

    Analyse comprehensive impact of fraud related regulatory matters on the relevant business area and its operations.

    Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.

    Support Fraud Risk Management by producing actionable intelligence products relating to various fraud events that have occurred (or may occur) effecting SCB, its clients, regulators or law enforcement.

    The role will include, inter alia, analysis of accounts, transactions, methodologies, client documentation and all other internal and open source information which is available and required to fulfil the objectives stated in the Intelligence Terms of Reference.

    The role holder will be expected to identify, assess, initiate and complete intelligence requirements from inception, following the correct governance procedures, though to completion, reporting and liaising with other FRM colleagues and stakeholders throughout the Group

    Processes (Processes for which the role is responsible under the ORF as 1st & 2nd line; for executing / completing, and for supervising)

  • Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies / processes / DOls to address Fraud risks, aligning with relevant regulatory requirements.
  • Providing governance and oversight over the implementation of FCC / FRM-related policies and procedures to ensure compliance with such policies and procedures.
  • Provide advice to relevant stakeholders on compliance with Group standards, Fraud risk issues and other matter identified as appropriate.
  • People and Talent (Responsibilities related to people and talent matters)

  • Provide leadership, management and coaching to direct reports and others to ensure they are highly engaged and performing to their potential.
  • Promote and embed a culture of openness and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Collaborate with training teams to input to training curriculum to support closing of capability gaps.
  • Risk Management (Responsibilities Under Risk Management Framework both execution and supervisory)

  • Ensure the suitability and quality of case data maintained on case management systems.
  • Collaborate with FRM colleagues to ensure that detection scenarios that are developed and deployed are fit for purpose.
  • Apply Group and FCC policies and processes manage Fraud risks.
  • Make recommendations (and / or implement) to relevant stakeholders on possible risk management responses to identified risks and / or findings of concerns from investigations.
  • Assess risks arising from products / segments / geographies / customers / transactions.
  • Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and / or activities are ceased.
  • Identify intelligence for typology studies and risk mitigation plans.
  • Identify Fraud risk indicators through various internal data points.
  • Advise relevant stakeholders on outcomes of intelligence reviews, providing actionable intelligence and recommendations on how to implement risk mitigation steps.
  • Delivery of Fraud Risk Assessments.
  • Partner with legal counsels for advice on technical matters.
  • Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies.
  • Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
  • Governance

  • Attend relevant leadership meetings.
  • Propose control improvements, enhancements and simplifications where appropriate.
  • Regulatory & Business conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the team to achieve the outcomes set out in the Bank's Conduct Principles : Fair Outcomes for Clients; Effective Operation of Financial Markets;
  • Fraud Prevention; The Right Environment

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Head, FRM

    Head, Fraud Intelligence

    Business colleagues

    Shared Investigative Services

    Other Responsibilities

  • Embed Here for good and Group’s brand and values inFRM
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • QUALIFICATIONS - training, licenses, memberships and certifications

  • A Bachelor's degree. Professional qualifications in a related discipline would be an advantage.
  • Previous experience as a Senior Analyst / Manager in a in risk management role.
  • Exposure to business intelligence, market research, law enforcement, regulatory or professional services. Having similar experience and / or applicability of experience to Fraud risk and intelligence gathering is an advantage
  • Good data analytic, data mining skills; experience in using similar type tools or software; as well as an ability to work with macros and statistical modelling
  • Experience in horizon scanning, structured analytics techniques, transactional analysis and open source research will be beneficial
  • Good knowledge of IT systems and Bank It infrastructure would be an added advantage
  • Strong interpersonal skills. An ability to get along well with others and to build networks and relationships
  • Excellent communication and business writing skills and confident in briefing senior key stakeholders.
  • Previous experience in any aspect of Fraud or a regulated profession would be an advantage.
  • Proposition 1 - A diverse culture

    We are committed to building a culture that fosters a diverse and inclusive environment that’s free from bias, where everyone can realise their full potential and make a positive contribution.

    This is just one of our values that is expressed in our brand promise here for good. Apply Now...

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