Lead Manager, Global Business Change
BNY Mellon
Pune, Maharashtra, India
1d ago

This is a Lead Manager role for all Business Change Office tasks, which covers broadly, areas of management reporting, data analytics and audit and governance.

This role is fundamental in leading the production of reports and management information through effective usage of leading analytical techniques.

This role also acts as a central point of contact for change related queries both within the Business Change Group and from other business stakeholders looking for guidance on the adoption, process and governance.

This role has a major element of people manager responsibilities, where the expectation is to lead, train and develop a team of data analysts and consultants and also manage their day to day tasks / activities and manage their annual performance reviews.

This is a Lead Manager role for all Business Change Office tasks, which covers broadly, areas of management reporting, data analytics and audit and governance.

This role is fundamental in leading the production of reports and management information through effective usage of leading analytical techniques.

This role also acts as a central point of contact for change related queries both within the Business Change Group and from other business stakeholders looking for guidance on the adoption, process and governance.

This role has a major element of people manager responsibilities, where the expectation is to lead, train and develop a team of data analysts and consultants and also manage their day to day tasks / activities and manage their annual performance reviews.

  • Lead and Manage a team of data consultants to build a thorough understanding of all areas of the business for driving analytical based insights
  • Principle owners of the ServiceNow database for all global client change demands / projects.
  • Drive data reliability, consistency, and adherence to report structures and timelines
  • Uphold and develop standards and processes to ensure that data is being collected, maintained, and modeled in a way that makes its retrieval efficient for analysis.
  • Creative development of self-serve visual analytical tools, power point slides, visualization and graphical reporting and other design principles to convey the intended business key messages
  • Attend technical and business users related prioritization forums to keep abreast of changes and feedback any impacts on overall reporting and applications used therein.
  • Work closely with key decision makers across the organization to shape positive outcomes and impact business reporting and facilitate effective planning, decision making and execution against key goals and projects.
  • 14+ years’ experience as a Lead Manager in similar setups, large captives, and shared services in banking / FS domain.
  • Demonstrate a good knowledge of project governance and project methodologies, especially around large transformational / strategic initiatives
  • Good working knowledge of Service Now application, its functionality and reporting usage is a must
  • Hands on experience around management reporting, familiarity with Advanced Excel, macros, automation etc.
  • Has led and managed a team (4-5 directs) with overall supervisory responsibilities
  • Demonstrate a proactive mind set in learning the process and act a mentor / guide on BCO related queries
  • Experience in working in a matrix and cross-cultural environment
  • Ability to connect the dots and build the story line and experience
  • Very strong oral and written communication skills, including ability to present complex topics simply and succinctly to an Executive audience.
  • Bachelor's degree or the equivalent combination of education and experience. Advanced degree in data and quantitative analysis preferred.

    Advanced presentation skills required.

    BNY Mellon is an Equal Employment Opportunity / Affirmative Action Employer. Minorities / Females / Individuals With Disabilities / Protected Veterans.

    Our ambition is to build the best global team one that is representative and inclusive of the diverse talent, clients and communities we work with and serve and to empower our team to do their best work.

    We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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