Job SummaryWelcome passengers on board and directing them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.
Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityResponsibilities and Duties1.
The ground staff are responsible for passenger service duties, which include the manning of check-in counters for departing passengers, as well as arrival and departure gates.
2. To ensure passenger comfort, the ground crew is responsible for all cabin services.3. Passenger service agents are hired by airlines to attend to customers before, after, or between flights.
4. Answering questions and assisting passengers with various needs.5. Taking reservations.6. Issuing tickets.Required Experience, Skills and QualificationsCommunication : This skill means the ability of listening, writing and speaking effectively.
For Airport ground staff position, this skill is a very critical element which contributes for business success.Planning / Organizing : Supervisor is not only to inspect and mange work but also to make the project, estimate, scheme in detail, deploy the plan and finish it before dead line.
One important requirement for this skill is the efficiency means that meets the goal-setting.Flexibility : This skill requires the ability of controlling multiple assignments and tasks in which you can identify their important level then decide which should be done first, which should be last.
You also need to adjust the tasks to suit with real condition and assignments.Interpersonal abilities : For a Airport ground staff, you have to contact with your boss, staff, customers and others.
So the interpersonal abilities are very important. It helps you to keep a good relationship between them and manage your time efficiently.
Problem-solving : During working, there are many problems including unexpected issues that requires the ability of control and deal with them quickly and efficiently.
It means that being a Airport ground staff, when cope with problem, you need to collect information, analyze situation, point out solutions and apply them to solves perfectly in reasonable timeBenefits1.
Accommodation2. Epf3.MedicalJob Type : Full-timeSalary : 18,000 / - - 22,000 / -Kolkata, Kolkata