Application Support Engineer - Java/Sql (0-2 Yrs) Noida (Systems/Product Software)
Recruitment Firm
New Delhi, India
3d ago
source : Findojobs

Job Description / Responsibilities : - Work together with Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Wish, Amazon, Groupon Goods, etc -

Work with our customers to understand their problems, frustrations and roadblocks. - Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers.

  • Work with our product management and engineering teams to provide quantitative feedback of customer issues. Help drive product improvements to reduce customer frustration and friction.
  • There will be opportunity to work with a first class startup, learn business model and support development activities in future.
  • Key Skills : - APIs - Jquery - Javascript - AngularJS - Java - SQL Location of Job : Noida Salary : up to 30k Desired profile of the candidate : -

    Excellent in Communication (English - both written and verbal) - Basic Knowledge on Application Support / Ticketing system -

    Must be aware of 24 / 7 work environment - Both sides cabs and meal will be provided Basic / UG Qualification : B.Tech / BE -

    IT / Computer Science, BCAs (ref : hirist.com)

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